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Software Development • SaaS

B2B Admin Dashboard: Faster Ops

Ops clarity & guardrails

2025 5 min read ApexCloud
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B2B Admin Dashboard: Faster Ops

Overview

Multiple teams needed clear permissions and unified reporting.

The Problem

Fragmented tooling and no audit trail increased operational risk.

Goals

  • Reduce admin clicks
  • Centralize reporting

Approach

  • Map personas
  • Define RBAC
  • Implement SSO

Solution

Queue exports

Chart templates

Results

+23% task speed; a11y score 98; fewer support escalations.

+23%
Task speed
98
Accessibility

Challenges & How We Solved Them

Challenges

Too many manual exports; unclear ownership.

Timeline

Project -
Mar 1, 2025 – Apr 26, 2025
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